Not all electricians are authorised to work on connections involving the power grid. In New South Wales, complex electrical tasks such as live connections, switchboard upgrades, solar metering, and private power pole installations must be carried out by a Level 2 Accredited Service Provider (ASP) — a licensed professional trained to handle high-risk works on the electricity distribution network.
If you’re in Wollongong or the Illawarra, understanding what a Level 2 electrician does — and what to expect at each stage of the process — can help ensure your project is completed safely, efficiently, and in full compliance with local regulations.
What is a Level 2 Electrician?
A Level 2 electrician is certified to perform contestable works on NSW’s electricity distribution networks, including connecting properties to the grid, installing or upgrading metering, disconnecting/reconnecting supply, and addressing defects.
They are authorised under the NSW Accredited Service Provider Scheme, which is regulated by the Department of Planning and Environment and utility distributors such as Endeavour Energy in the Wollongong region.
“Only ASPs can carry out works like new connections, power upgrades, and metering installations on the NSW distribution network.” – NSW Energy
Rising Demand for Level 2 Electrical Work
As electrical safety regulations tighten and more homes upgrade to solar, smart meters, and EV infrastructure, demand for Level 2 ASPs in NSW is growing.
Recent stats highlight this trend:
| Service Type | NSW Growth Rate (2023–24) |
|---|---|
| Solar Metering & Grid Integration | ↑ 26% |
| Switchboard Upgrades | ↑ 19% |
| Underground Service Installations | ↑ 15% |
| Endeavour Energy Defect Notices Issued | 40,000+ (2023) |
Source: Clean Energy Regulator & NSW Energy Safety Reports
This growth is especially evident in expanding regions like the Illawarra, where infrastructure upgrades are common across both residential and commercial sectors.
When Should You Hire a Level 2 Electrician?
You’ll typically need a Level 2 ASP when the electrical work involves direct interaction with the electricity network or upgrading the system’s capacity. Common scenarios include:
- Connecting a new home or building to the power grid
- Temporary disconnection or reconnection (e.g. during renovations)
- Installing or relocating smart meters
- Upgrading to three-phase power supply
- Addressing electrical defects from Endeavour Energy
- Replacing damaged service lines or switchboards
- Installing private power poles
- Integrating solar metering with the grid
- Temporary builders’ power for construction sites
- Connecting granny flats or additional dwellings
These tasks require a certified ASP to ensure compliance with NSW Service and Installation Rules, safety standards, and local utility requirements.
What to Expect — Step-by-Step Breakdown
1. Site Assessment & Electrical Consultation
The process starts with a site visit, where the Level 2 electrician inspects your property and determines the scope of work.
What to expect during consultation:
- Inspection of existing infrastructure (switchboards, cabling, meter box)
- Advice on connection type (overhead or underground)
- Discussion of service load requirements (single-phase or three-phase)
- Identification of safety issues or compliance concerns
- Transparent, itemised quote
This ensures the job is designed to meet NSW regulations and tailored to your property’s long-term needs.
2. Planning, Permits & Utility Coordination
Level 2 ASPs are responsible for preparing all necessary paperwork and permits before beginning any work. This includes:
- Network access applications with Endeavour Energy
- Safety and risk assessments (as required by WorkCover and Fair Trading NSW)
- Notifications of service works
- Job Safety Analysis (JSA) documentation
- Issuing a Certificate of Compliance (CCEW) post-completion
This paperwork ensures that your property is correctly registered and all works are legally documented.
3. Execution: On-Site Electrical Work
Once approvals are in place, the Level 2 electrician proceeds with the physical work. Depending on the project, this could involve:
- Replacing old service cables or POA (Point of Attachment)
- Installing a private power pole (for overhead connections)
- Trenching and installing underground mains
- Meter installation or upgrade
- Switchboard upgrades or relocation
- Reconnecting your supply safely after construction
All work must be carried out using NSW Service and Installation Rules materials and techniques.
4. Testing, Certification & Compliance Reporting
Once installation is complete, the electrician performs rigorous safety testing before reconnecting the property to the grid.
| Test Type | Purpose |
|---|---|
| Continuity Test | Ensures all wiring is correctly connected |
| Insulation Resistance | Checks for short circuits or leaks to earth |
| Voltage Testing | Verifies correct voltage supply |
| Load Testing | Ensures the system can carry expected electrical load |
After successful testing, a Certificate of Compliance (CCEW) is issued, and details are submitted to Endeavour Energy or other relevant authorities.
5. Post-Installation Support & Emergency Services
Many Level 2 electricians also offer:
- Regular maintenance and safety checks
- 24/7 emergency repairs for supply faults
- Troubleshooting for electrical defect notices
Hiring a qualified Level 2 electrician means you also have access to professional advice and help after the project is complete, which is especially valuable for older homes or growing businesses.
Choosing the Right Electrician in Wollongong
When selecting a Level 2 electrician, make sure they:
- Are listed on the NSW ASP Scheme
- Hold full licensing and public liability insurance
- Can provide evidence of prior work and reviews
- Offer clear, written quotes and timelines
- Use Australian-standard materials — not cheap imports
- Are local to Wollongong or the Illawarra for faster response
Many local contractors, such as Stuart Johnston Electrical, offer both residential and commercial Level 2 electrical services and have decades of experience handling Endeavour Energy network connections.
Final Thoughts
Hiring a Level 2 electrician is essential when your electrical project involves direct access to the power grid. These professionals are trained to carry out complex, Live Low-voltage works safely, legally, and in full compliance with NSW regulations.
Whether you’re building a new home, upgrading a switchboard, or responding to a defect notice — choosing a certified Level 2 ASP ensures that your power supply is safe, future-ready, and fully compliant.
Need Help With Level 2 Electrical Work?
For reliable and accredited service across Wollongong and the Illawarra, get in touch with your local ASP. If you’d like a quote or inspection, you can contact Stuart Johnston Electrical at 0418 422 182.